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Posted on Misha GoncharukTrustindex verifies that the original source of the review is Google. We had an aboslutely stellar service from Trust 1 Services. From getting a quote, to navigating financing and then the install itself the process was smooth, understandable, and professional the entire time. Brian and his crew installed an oil boiler. It was done professionally and cleanly. 5/5 Andrew installed a water filter for us and cleared some of our plumbing issues. We coulnd't be happier. 5/5Posted on Nicholas BrownriggTrustindex verifies that the original source of the review is Google. Huge thanks to Jake and Cameron from Trust 1! This was our third attempt to fix our Whirlpool HVAC system, after being told by two other companies the system needed to be completely replaced. Jake spent a lot of time diagnosing our issue and thoroughly explained the problem, without making us feel inferior, as non-HVAC experts. Thank you, Jake and Cameron, for diagnosing the root of the problem and concluding that we could opt for a repair instead of an entirely new system - we are so appreciative and can't wait for the parts to come in so we can have heat back before Christmas! Also, thank you to Jeanie who was so kind on the phone and helped us set all of this up - 5 stars to the whole Trust 1 Team!Posted on Adolph BoechererTrustindex verifies that the original source of the review is Google. Alyssa was awesome. She quickly identified my issue, installed a new pump and got my system up and running the same day. Thanks!Posted on John NoonanTrustindex verifies that the original source of the review is Google. Boiler replacement. Fast service great job on my complicated system both steam and forced hot water same boiler. Will take out their maintenance program. Had no heat two weeks. Local oil company could not fixPosted on Lindsay GalbraithTrustindex verifies that the original source of the review is Google. I had a toilet with a stripped anchor bolt. The work they ended up doing was to pull the toilet off, put it back on, and replace one of the anchor bolts (and new ground seal, etc.) in the process. I was charged $511 for 30 minutes of work! The tech was nice, but it was a rip off. What frustrates me the most is that when I scheduled the service, I asked for a price range and they couldn't/wouldn't give it to me. I asked 2 different ways. They wouldn't give me an hourly rate either because they said they quote by the job. Maybe they knew no one would hire them if they gave me such a high price range. Shame on me for not pushing more before letting them come to my house. If you have them come and don't hire them for the work it's a $79.99 service fee, which at their prices you're clearly not getting for "free" (which is what they tell you it will be). They did provide documentation and good communication about when they were showing up and the tech they were sending. And they were able to come the next day, even though it wasn't an emergency. All in all though, I did not walk away from this feeling good about doing business with this company, and I would not hire them again.Posted on boston rocksTrustindex verifies that the original source of the review is Google. Will was awesome. Very polite and informative. I'm giving this a 3 star review because of the price. The service guys were great, but the price is outrageous. The job took 30 minutes and it was to replace a closet bolt. The charge was $511.00.Posted on sunset panda loves you uwuTrustindex verifies that the original source of the review is Google. Posted on Dan GardnerTrustindex verifies that the original source of the review is Google. I’m pretty sure this company intentionally doesn’t fix issues and tries very hard to up charge you.Posted on Maureen ShanlyTrustindex verifies that the original source of the review is Google. Eric was amazing! It’s very clear he has a lot of experience and was able diagnose the problem very quickly. Thank you!Posted on AnnTrustindex verifies that the original source of the review is Google. Perfect match for me! I’m elderly and need a toilet repair and my only other bathroom is upstairs. Asked neighbor and 10 other folks during 2 hours of searching for a plumber and the last one suggested TRUST1 right here in Quincy. Called at 2:30 and found they worked till 4:30 and would come along within the hour. Polite knowledgeable and diagnosed very quickly. We talked two different options and they set to it. Work was done promptly and they did some trials and made 1 adjustment. I HAVE THEIR CARD FOR THE FUTURE! YOU SHOULD ALSO
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